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My buttons are sticking

Last Updated: Feb 27, 2017 02:20PM EST

Contact us to receive extra button caps for the button that is sticking to proceed with the instructions. 

This can also be remedied if you contact at us to create a repair support case. You'll need to send us the unit for us to personally repair, and we'll promptly send it back to you within a few days of receiving it.

Please disconnect your RollerMouse Red from any power source before proceeding with the following instructions.


Remove the wrist pad.

If you’ve never taken the pad off before, a simple twist in this notch here with the tool that came with the RollerMouse, if you do not have the tool a flathead screwdriver is a good replacement.



These two middle screws need to come out from the underside.




Turn the unit over, and pry the button cover off with a flathead screwdriver.



Lift up the button housing from right to left as there are 2 plugs on the left side. Unscrew these 4 screws to separate the board from the buttons.




When placing the new buttons on, line up this notch just in between the scroll wheel and the post where it’s connected.




Make sure the wires are still connected, screw the board back on, making sure it’s nice and tight to reduce excess play with the buttons, snap the buttons back in place, and replace the screws on the back.
 
Contact us if you need further assistance or if you have any additional questions.



 

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