Support Center

RM: Free2 Troubleshooting

  • How can I disable the driver?

    Mac: Open up the system preferences and then open the Contour Mouse interface. Hold down the option/alt key on...

    Feb 27, 2017 11:37AM EST
  • Debris is blocking my sensor

    Use a can of compressed air at varying angles where the sensor is located. The sensor is located above the far...

    Feb 27, 2017 11:05AM EST
  • Cursor has stopped moving

    Depending on where your mouse is plugged in it may cause erratic behavior. Though if you were able to use it i...

    Mar 20, 2017 10:32AM EDT
  • Rollerbar keeps sticking with dust and/or debris

    You will need a few Q-tips, some rubbing alcohol, and then a lubricant for the following instructions. Apply ...

    Feb 27, 2017 11:09AM EST
  • RollerMouse won't click

    First, place the Free2 on a sturdy and flat surface. Remove the removable wrist pad by pulling it upwards from...

    Mar 20, 2017 10:32AM EDT

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